Terms of Service

These Terms of Service ("Terms") govern your use of the online platform and services provided by PalaceGugong Visitor Centre Beijing ("we", "us", "our"). By accessing or using our site and services you agree to be bound by these Terms. If you do not agree, please do not use our services.

Contact Information

Business: PalaceGugong Visitor Centre Beijing

Address: VHFM+R4G, Lv Feng Jia Yuan Dong Lu, Chaoyang District, Bei Jing Shi, China, 100121

Email: info@palacegugong.run

Acceptance of Terms

By using our site or services, you represent that you are at least the age of majority in your jurisdiction and have the legal capacity to enter into these Terms. You agree to use our services only for lawful purposes and in a manner consistent with these Terms.

Use of the Service

Our site provides information about visitor services, ticketing, and related resources. You agree not to:

  • Use the service for unlawful purposes or to solicit others to perform illegal acts;
  • Interfere with or disrupt the integrity or performance of the platform;
  • Attempt to gain unauthorized access to other accounts, systems, or networks connected to the service;
  • Submit inaccurate information or impersonate another person or entity.

Bookings and Payments

When you make bookings or purchases through our platform, you agree to provide accurate payment and contact information. All bookings are subject to availability and our booking rules. Payment processing may be handled by third-party providers; their terms and privacy policies apply to payment transactions.

Cancellations and Refunds

Cancellation and refund policies vary depending on the product or ticket type. Specific terms are provided at the time of purchase. We reserve the right to cancel or modify bookings where necessary, and where required by applicable consumer protection laws we will provide appropriate remedies.

Intellectual Property

All content on our site, including text, images, logos, and design, is owned or licensed by PalaceGugong Visitor Centre Beijing unless otherwise stated. You may view and download materials for personal, non-commercial use only. Any other use requires our prior written permission.

Disclaimers and Limitation of Liability

Our services are provided "as is" and "as available" without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including merchantability and fitness for a particular purpose. We are not liable for indirect, incidental, consequential, or punitive damages arising out of your use of the service. Our aggregate liability for direct damages is limited to the amount paid by you for the relevant service, if any.

Third-Party Links and Services

Our site may contain links to third-party websites or services. We do not control those third parties and are not responsible for their content or practices. Your interactions with third-party services are between you and the third party.

Privacy

Our Privacy Policy explains how we collect and use personal data. By using our services you consent to our collection and use of personal data as described in the Privacy Policy.

Modifications to Terms

We may modify these Terms at any time. Material changes will be posted on the site and, where appropriate, notified to you. Continued use of the service after changes constitutes acceptance of the updated Terms.

Governing Law and Dispute Resolution

These Terms do not constitute legal advice and do not select a specific jurisdiction for disputes. If you have a dispute with us, please contact us at the email address below so we can try to resolve the matter informally.

Contact

For questions or notices regarding these Terms, contact:

PalaceGugong Visitor Centre Beijing

Address: VHFM+R4G, Lv Feng Jia Yuan Dong Lu, Chaoyang District, Bei Jing Shi, China, 100121

Email: info@palacegugong.run

Last updated: October 26, 2025